Have you just unknowingly INSULTED your prospect? It’s not good for business… When someone does something, anything in life, they generally go about the task and complete it to the best of their ability, their skills sets and understanding of the project or perhaps not as sharp as usual due to time constraints. The final [...]

When you have initial rapport with a prospect, keep adding value to their thoughts about you, your product/service and solution to their challenge. Make a ‘directive statement’ to re-program your prospect to take direct action without making it sound as though you are doing them a favour if you work for them or selling to [...]